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Amtrak
Destination: Service Hell....
What to do for New Year's, that was the dilemma
as with every passing of a year. Everyone has the
same problem for which we all come up with different
creative solutions. Sometimes that seed of
creativity falls on the fertile soil of possibility and
from it sprout memories that last a lifetime. There
are other times that the same creative seed falls on
the barren rock of hapless circumstance, allowing
forth the gnarled branches of the unforgettable tree
of regret. The following is an account of just such
a time.
I decided to take the train up the California coast;
just a nice leisurely train ride through the mountains,
doesn't that sound nice? Yeah, I thought so
too! A startling realization hit me as soon as I
walked into the travel agency: when Dorothy
doused the wicked witch of the west she didn't
die, she became a travel agent! I believed this after
the first few minutes with my agent and knew it
for a fact once my trip was underway. Across the
desk from me sat possibly the oldest, rudest, and
most disgruntled woman in the history of travel.
My every question was stopped mid query with an
abrupt one word reply, or ignored altogether as she
pecked away at her computer. Finally I just shut
up and waited for all this to be over. As the crone
passed me the ticket to hell she pointed a knurled,
yellow fingernail at the amount to be paid. She
was smiling for the first time during our encounter.
At least it looked like a smile; well, it bared its
teeth nonetheless. I just figured it was due to the
prospect of her commission. I would find out later
that there was a much more sadistic motive behind
those fangs.
I flew into LAX with train ticket in hand only to
find out I had to ride a bus, that's right, a BUS to
Bakersfield to catch the train! The only thing I
hate more than walking is bus travel, but I was
committed, so I bit down and boarded my
"coach." (I'm sure they call it a coach because the
word bus usually makes people vomit!) Once I
arrived at the train station, I was informed that my
train would be 5, count 'em, 5 hours late! Candy
bars, coffee, and cigarettes were the main staples of
sustenance while I waited. But on the bright side,
I became fairly proficient at computer backgammon.
(Thank God for my laptop!) Finally at long
last I boarded the train. But if I had known what
awaited me I would have stayed at the train station.
The cars were even filthier than the bus had
been and smelled of socks and spoiled milk. And
if that wasn't enough, the air was filled with the
sound of crying children! I made it to my seat and
fell into a fitful sleep, dreaming of cackling crones
and crying babes.
On awakening I headed for the next chapter in
Dante's Inferno, breakfast. I asked the conductor
about our whereabouts on my way to the dining
car. He had no idea of any aspect of the train's
schedule, not where it had been, where it was
going, or even where it was. That set the stage for
my waiter who had no idea that service had anything
to do with serving. There is much to be said
for continuity. The dining car smelled distinctly of
boiled cabbage. Not the smell of cabbage being
cooked so much as cabbage that had been previously
digested and didn't sit well. There are only
so many seats in a car so dining alone was not an
option. At first glance this might seem quaint, but
we are, after all, relying on the fickle hand of fate
to deal our dining cards. I was seated with a mother
and son duo, the mother being none too pleased
to be sharing breakfast with a tattooed yahoo. The
kid, however, was pretty stoked although mom
spent way too much time shushing him. He was
pretty stoked right up until our food came, that is.
The kid ordered blueberry pancakes; the waiter
explained that they weren't exactly as described.
All he could offer was regular pancakes with blueberry
syrup. The kid reluctantly agreed but once
the order actually arrived the wailing began.
Instead of pancakes the waiter brought half-cooked
French toast and blueberry jam. After one
bite this kid let out a sound that made my teeth
hurt! If that wasn't bad enough, the bacon, eggs
and potatoes I ordered had transmuted into some
sort of an open-faced omelet. I scarfed down the
nine-dollar miscommunication and lit out of there
like I had caught fire. Back at my seat I settled in
to the sound of squeaking metal and crying children
and succumbed once again to fitful nightmares.
I was awaken by the sound of a particularly
upset child and decided to escape back to the
dining car. My lunch companion was John, a
Korean salesman who continually insisted on
being served Kim Chee, although the waiter had
no idea what it was. He finally decided on a chicken
pot pie but since he would only eat Korean food
insisted on it being called a Korean pot pie.
Judging from its appearance it should have been
called a previously eaten pot pie. I had a cheeseburger,
which turned out to be a dried lifeless chip
of wood covered with a filmy sheet of orange and
brown supposed-cheese substance. Two slimy
brown leaves masquerading as lettuce accompanied
it.
I ate what I could of it, quietly cursing the crone
that had orchestrated this malady. I was afforded
two hidden blessings in the indigestion that
ensued. One was that I lost the ability to eat for the
remainder of the trip. The other was gas, the kind
that permeated the air around me with the stench
of brimstone so foul that Beelzebub himself would
have been proud! This made my fellow travelers
quietly take their crying children and move far, far
away. Needless to say as soon as I reached my destination,
I immediately caught a flight home. In
closing if I ever decide to ride a train again nobody
will notice because they will be to busy watching
the monkeys fly out of my butt!
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